Privacy Policy
Last updated: October 24, 2026
This Privacy Policy explains what information may be collected when you use this website or request home services, why it is collected, how it may be used, and the choices available to you.
Information Collection
We may collect the name, email, phone number, service interests, property details, project information, messages, appointment preferences, and other information you voluntarily provide. Newsletter signup may also collect date of birth and marketing consent.
Project Information
When you request services, we may collect information needed to understand your project, prepare estimates, arrange visits, coordinate professionals, and complete requested work. This may include photographs, measurements, access instructions, or relevant property details.
Data Usage
Information may be used to respond to inquiries, prepare estimates, schedule appointments, coordinate services, communicate about projects, maintain records, improve website functionality, and send newsletters or marketing communications where you have provided consent.
Cookies and Local Storage
We may use essential cookies or local storage to remember preferences and support basic website functionality. Optional analytics may help us understand general website usage and improve the experience. You can clear stored browser data through your browser settings.
Security Measures
Reasonable administrative, technical, and organizational safeguards are used to protect personal information against unauthorized access, loss, misuse, or disclosure. While reasonable precautions are taken, no online system can guarantee absolute security.
Third-Party Services
We may use vetted providers for hosting, email delivery, scheduling, mapping, analytics, payment processing, or specialist services. These providers receive only information reasonably necessary to perform their functions and may have their own privacy practices.
Data Retention
Information may be retained for as long as reasonably necessary to provide services, maintain project and business records, meet legal requirements, resolve disputes, protect against misuse, or fulfill other legitimate operational purposes.
Information Sharing
Personal information may be shared when necessary to provide requested services or comply with legal obligations. We do not sell personal information for monetary consideration.
User Rights
- Request a copy of personal information held about you
- Ask for inaccurate or incomplete information to be corrected
- Request deletion where there is no legal or legitimate reason to retain it
- Withdraw consent for optional marketing communications
- Request information about how your personal data is being used
Children's Privacy
This website is not intended to knowingly collect personal information from children. If information is submitted by a child without appropriate authorization, reasonable steps may be taken to review and remove it where appropriate.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in services, technology, legal requirements, or privacy practices. The latest version will be made available on this website.